VENDOR APP LIMITED,t/a, WENDOR
INTRODUCTION
Wendor App Limited, trading as Wendor, are committed to protecting and respecting your privacy. We wish to be transparent regarding how we process your personal information and demonstrate that we are accountable, in accordance with the EU General Data Protection Regulation (EU 2016/679) and The Data Protection Act 2018. It is the intention of this Privacy Statement to explain to you our privacy management practices in relation to the personal information that we collect and process about you. In accordance with the EU GDPR (2016/679) and the Data Protection Act 2018, we are identified as a Data Controller and Data Processor. This online Privacy Statement relates to personal information which we collect through our websites www.wendorapp.com, www.wendorpro.com ("Websites"), mobile applications ("App") and any related online services and platforms we provide - collectively the "Services". In addition, the scope of this Privacy Statement extends to include email communication. This Privacy Statement does not, however, extend to personal information which is collected and processed manually. By willingly providing personal and other information, you consent to the terms and conditions of this Privacy Statement. Please read this statement carefully, as this document sets out the basis on how we collect and process the personal information you provide to us.
WHO ARE WE?
Wendor App Limited, trading as Wendor was established in 2023 and is based, in Ireland. Our registered offices are located at Honeywell, Ennis Road, Ennis, Co. Clare, V95D2X3. Wendor is a wedding CRM AND Booking Platform, designed to revolutionise the wedding planning experience.
HOW WE COLLECT PERSONAL INFORMATION ABOUT YOU
We collect personal information from you when you interact with our Services, including;
When you browse our websites www.wendorapp.com, www.wendorpro.com we may ask for personal information, such as your name, and email address. We may also collect information about you when you are on the internet such as the website you came from, IP address, domain types, i.e., co.uk and .com, your browser type, the country where your internet service is located, the pages of our site that were viewed during your visit and search terms you used. This information is only used for our own research and to improve our services to you. In addition, your IP address is used to gather local broad demographic information. To measure the effectiveness of our online presence, www.wendorapp.com, www.wendorpro.com may use cookies to determine the path users take on the site and to identify repeat visitors to the website.
Personal information is gathered when you register on our websites either by email, or when you complete and submit any of our online forms. When you subscribe to our Software Applications, your personal information is also collected and processed. The categories of personal information we collect, and process will include, your name, your partner’s name, wedding guest names, (when you have consent to share this information with us), company name, email address, and telephone number, and wedding plan preferences, and any other identifiable information. In certain circumstances we will process and store financial information. We will also process audio and visual information, such as photographs, videos and other information or user-generated content that you upload to our Services. We use various social media platforms, there may be occasions when personal information is collected and processed from these channels. When you consent to subscribe to Company Newsletters and Special Offers, personal information is also collected and processed.
HOW WE USE YOUR PERSONAL INFORMATION
In accordance with the EU General Data Protection Regulation, we are legally mandated to identify the specific lawful bases which allow us to collect and process your personal information. We rely on the following legal bases. Consent, Contractual Necessity, Legal Obligation, Vital Interest, Legitimate Interest, Public Interest. There may be occasions when it is necessary to engage with third-party stakeholders and working partners for the following purposes:
- To facilitate the delivery of our services
- To provide the services on our behalf
- To perform related services or,
- To assist us in analysing how our services are used.
We may process your personal information for more than one lawful basis depending on the specific purpose for which we are using your personal information. The following table illustrates the various purposes that your personal information may be collected and processed and the legal bases for processing that personal information. Please note, however, that this is not an exhaustive list of our data processing functions.
| PURPOSE | CATEGORY OF DATA | LAWFUL BASIS |
| To enable you to register for a Wendor Account | Name, address, phone no, email address | Contract. Consent. Legitimate Interest |
| To enable us to register you as a client | Name, address, phone no, email address | Contract. Consent. |
| To enable you to register as a Vendor, Stakeholder | Name, address, phone no, email address | Contract. Consent. Legitimate Interest. |
| To provide and deliver our services to you. | Name, address, phone no, email address | Contract. Consent. Legitimate Interest. |
| To enable you to enter our competitions, and draws | Name, address, phone no, email address | Consent |
| To enable you to take part in surveys | Name, address, email address, phone no | Consent. |
| To enable us to reply to your enquiries and emails. | Name, address, phone no, email address | Contract. Consent. |
| To enable us to keep you informed of our services, promotions and special offers | Name, email address, | Consent. |
| To enable us to forward our Company Newsletter | Name, email address | Consent. |
| To enable us to manage payments | Name, email address, phone no | Contractual Necessity, Legitimate Interest |
| To manage and administer the use of our services & relationship with customers, clients, suppliers, stakeholders. | Name, Address, Email address | Contractual Necessity/Legitimate Interest, Consent |
| For the detection and prevention of crime | Name, Address, Email Address, Phone Number | Public Interest, Legitimate Interest |
SOURCE OF COLLECTION
You provide personal information when you visit www.wendorapp.com and www.wendorpro.com and subscribe to our Company Software. Personal information is also collected when you complete and submit any of our online forms. We use various Social Media platforms, there may be occasions when we collect and process personal information from these channels. When you have consented to receive our Company Newsletter, personal information is also collected and processed.
COOKIES
Cookies are used on our Company websites. Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. The websites, www.wendorapp.com and www.wendorpro.com use cookies which are necessary to enable core functionality, such as security, network management and accessibility.
Google Analytics is used to collect information and to improve services offered and provided. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse cookies, you may not be able to use some portions of the service. For full information on the use of Cookies, we would refer you to our separate Cookie Policy which you will find on www.wendorapp.com and www.wendorpro.com
THIRD PARTY SITES
There may be occasions when our websites contain links to other sites. If you click on a third-party link, you will be directed to that site. Please be aware that these third-party sites are not operated by Wendor App Limited, trading as, Wendor. We do not take any responsibility for the content of privacy statements or practices of any Third-Party sites or services.
INTERNATIONAL TRANSFERS
To enable us to provide our Services, there may be occasions when it is necessary for us to transfer personal information beyond European territories and the EEA. In such circumstances we will take reasonable measures to ensure that local data protection standards meet EU GDPR requirements. Personal information entered on www.wendorapp.com and www.wendorpro.com may be transferred to a server in the United States of America and stored there. In addition, by completing and submitting any online forms, you acknowledge and consent that this personal information may be transferred across international borders, including countries located outside the EU and the EEA.
SECURITY OF PERSONAL INFORMATION
We are committed to the protection and security of your personal information. A variety of security technologies and procedures are used to protect your personal information from unauthorised use and access, accidental loss, unlawful destruction, alteration, unlawful disclosure. As effective as security practices are, no physical or electronic system is entirely secure. We cannot guarantee the complete security of databases, nor can we guarantee that information that you supply will not be intercepted while being transmitted to us over the internet. Strict security controls have been implemented to ensure that your privacy is safeguarded at every level. We will continue to revise policies and procedures and review systems, and we will implement additional security features as new technologies become available. Any transmission of personal information is at your own risk. When we receive your personal information, we use appropriate security measures to prevent your personal information from being compromised in any way. When you contact us regarding our use of your personal information, we may ask you to identify yourself, this is to help protect your personal information.
RETENTION OF PERSONAL INFORMATION
We do not retain personal information for longer than is considered necessary to enable us to provide our products and services. Independent Statutory legislation, and Regulatory obligations will influence the retention period of various categories of personal information that is collected and further processed. Further information regarding the retention of personal information is detailed in our separate EU GDPR Retention Policy, a copy of which is available upon request.
CHILDREN
It is not our practice to collect and process personal information relating to children under the age of 13. If you are under 13 do not access, use, or provide any personal information on our Services or through any of their features. If we learn that we have collected or received personal information from a child under 13 without parental consent, we will delete that information.
DO WE SHARE YOUR PERSONAL INFORMATION?
There may be circumstances when we are legally mandated to share personal information in accordance with Independent Statutory legislation and regulatory requirements. In addition, there may be circumstances where it is necessary to share personal information with our Working Partners and Stakeholders to enable us to provide and deliver our products and services efficiently. We will ensure that all Data Sharing Agreements and Contracts have been implemented prior to the sharing of any personal information. Access to personal information to external Stakeholders and Working Partners will only be afforded when a specific legal and lawful purpose (s) has been identified. Detailed below is a list of Stakeholders and Working Partners with whom personal information may be shared for the purposes of providing our services to our clients. This list is, however, not exhaustive:
- IT Provider/Support
- Web Hosting Co
- Business Partners/External Stakeholders
- Saas Providers
- Payment Gateway Providers
- Marketing Partners
DATA SUBJECT RIGHTS
In accordance with the EU General Data Protection Regulation (EU 2016/679) and the Data Protection Act (2018) you are afforded the following rights in certain circumstances.
Right of Access: You have the right to obtain confirmation whether personal information is collected and processed about you and where that is the case, access to the personal data, including the purposes of processing and the categories of personal data concerned. The recipients or categories or recipients to whom the personal information have been or will be disclosed. You may also submit a written request for a copy of personal information you believe is processed about you.
Right to Rectification: You have the right to the rectification of inaccurate personal information about you without undue delay.
Right to Erasure: You may request us to delete your personal information by using the link https://wendorapp.com/contact, however, this is not an absolute right, and any such request will be considered in accordance with EU GDPR legislation and local legislation.
Right to Restrict & Object: You have the right to restrict and object to Wendor App Limited, trading as, Wendor from collecting and further processing your personal information.
Right to Data Portability: Upon receipt of your written request, where possible, a digital copy of your personal information can be shared with you or another organisation.
HOW TO CONTACT US
Taking into consideration the size and data processing activities of our business, we are not legally mandated to appoint a designated Data Protection Officer. However, In the event you may have concerns regarding how we collect and process your personal information you can send us an email to: info@wendorapp.com. You may also write to us at: Wendor App Limited, Honeywell, Ennis Road, Ennis, Co. Clare, Ireland, V95D2X3. The Data Protection Commissioners Office can be contacted at: 21 Fitzwilliam Square South, Dublin 2, D02 RD28. www.dataprotection.ie.
CHANGES TO THIS PRIVACY STATEMENT
This Privacy Statement will be updated from time to time, particularly to reflect any changes made, regarding how we collect and process your personal information. Details of any changes made will be posted here. By continuing to use our Services after any changes are posted, you accept and agree to the privacy statement as modified.